1. Anadolu Sigorta assurance for Trabzonspor fans
Anadolu Sigorta General Manager Mustafa Su said they created special products for the fans of Tranzonspor with a protocol they signed with Trabzonspor Club. Initially, ‘Tranzonspor Trafik’ (compulsory traffic insurance) and ‘Trabsonzpor Kasko’ (own damage) packages would take effect, he said.

2. 65 percent of Anadolu Sigorta staff quit smoking
Anadolu Sigorta started a project for contributing to the efforts of its staff to quit smoking. About 65 percent of the participants to the campaign conducted with Allen Carr Turkey said they quit smoking completely, while 20 percent said they considerably reduced smoking.  

3. Anadolu Sigorta offers loans to the graduates of ‘One Master is Thousand Master’
Anadolu Sigorta started the second year of its ‘One Master is Thousand Master’ project in Mardin. The project, aimed to mark 85th anniversary of the Company, kicked start last year under the technical consultancy of the Research and Training Directorate of the Ministry of Culture and Tourism.

4. AXA SİGORTA Provincial Champions convene in the Capital
AXA SİGORTA held its conventional Provincial Champions Meeting in Ankara this year. Participants to the meeting also visited Atatürk’s mausoleum and the former Parliament Building in Ankara where the foundations of the Republic were laid down. 

5. AXA Group President Henri de Castries: AXA Turkey is an example of success for us
In a statement during his visit to Istanbul, AXA Group President signaled for new investments to Turkey. Henri de Castries said Turkey was a very promising market and they were assertive in this market: “We would like to double our works in Turkey.”

6. Young musicians to world stages via ‘ERGO Wonderful Talents’ project
‘Wonderful Talents’ project commenced by Contemporary Education Foundation (ÇEV) with the sponsorship of ERGO for the purpose of contributing to the development of the young with talent in various fields into ambassadors of Turkey in culture and arts in the future continues its works.

7. Cooperation between Güneş Sigorta and Finansbank
Güneş Sigorta signed an agency contract with Turkey’s young and dynamic bank Finansbank for cooperation on insurance activities. The cooperation will make it possible to reach Güneş Sigorta products from all 503 branches of Finansbank.

8. Güneş Sigorta stresses the importance of risk engineering
Güneş Sigorta stressed the importance of risk engineering in a seminar. The seminar given by Richard A. Radevsky from Charles Taylor Consulting company was closely watched.

9. ‘Filika’ Student Emergency Insurance from Güneş
Güneş Sigorta removes all worries of the parents for their schoolchildren with the ‘Filika’ (lifeboat) Student Emergency Insurance which covers all emergency risks that may emerge in schools.

10. Halk Sigorta meets with its agents at Limak Limra Antalya
Halk Sigorta’s Traditional Agents Meeting took place at Limak Limra Antalya between April 28 and May 1, 2011. Company’s performance in 2010 and its strategies and action plans for 2011 have been assessed in the meeting.

11. Sompo agents enjoy Brazil and Dubrovnik
Keeping on a lively communication with its agents, Sompo Japan Sigorta’s annual “Flying Campaign” was concluded, and the qualifying agents had a vacation in Brazil and Dubrovnik.

12. Dubai Group Sigorta Deputy General Manager Sedat Özatalay: “Bonuses increase damage frequency”
Özatalay said the bonuses given in the own-damage branch causes an increase in the number and frequency of the damaged cars, adding that fraudulency in damaged cars were also on the rise due to a new application in accident reports.

13. Young Insurers remembers Atatürk with music
Young Insurers Association (GESİD) remembered Atatürk with the company of music at a dinner organized in the evening of May 17 at Milli Reasürans.

14. Aviva Sigorta agents at Kiev
There was a visit to Kiev, Ukraine’s capital city, in the traditional agents travel of Aviva Sigorta this year. As one of the major cities in Russian Empire that carried the historical and cultural heritage until present, Kiev definitely adored all Aviva agents.

15. Finans Emeklilik ve Hayat General Manager Ajlan Sözütek: “Increasing awareness on savings is a task of creating a culture”
Sözütek said increasing awareness on savings is not possible solely by the companies’ efforts. “This is a matter of education and awareness above all. It is not possible to develop this perception into desired levels just with advertisement and promotions,” he said.

16. Ray Sigorta supports its agents with campaigns
Executive Committee Member and Sales Director Anıl Rasih Gülcen said Ray Sigorta was carrying out its portfolio change in a successful way together with its agents. “We are supporting our agents by increasing their commissions in high profitability products in particular and by holding exclusive campaigns,” he added.

17. Ray Sigorta employees’ performance to be boosted
With its “Performance Development Dialogue” project which it launched in 2011, Ray Sigorta is creating a performance-oriented corporate culture which will enable its employees to improve their work performance.

18. TÜSAF’s new Chairman speaks to Sigortacı: “We will produce models for the development of the agents”
Turkish Insurance Agents Federation (TÜSAF) has ambitious plans during the term of its newly-elected chairman Hüseyin Kasap. Kasap announced that they would be working to help agents maintain their share in the production, and they would formulate serious projects in order to enlarge the insurance pie.

19. A wholly new Eureko Sigorta
Speaking to the vision meeting held in Cyprus, Eureko Sigorta General Manager Okan Utkueri said that, “Our target is to further increase our market share, technical profitability and our asset size by maintaining our leadership in bancassurance”.

20. HDI Sigorta shuttles among openings
Posting a growth rate of 28 percent in 2010, which is double of the average of the insurance industry, HDI Sigorta continues its growth in 2011 too. HDI Sigorta increases its service quality along with the number of its customers and agents, and it maintains its influence on the industry thanks to innovative projects.

21. Advantageous house insurance from Generali Sigorta
Generali Sigorta Fire Insurance Manager Sibel Tekin said they offered consumers an exclusive service quality beyond all standards and with very special coverage, adding that a policy with such a wide coverage would surprise one with its astonishingly low prices.

22. Generali insures Anadolu University’s planes
Continuing its large-scale projects based on its experience and international strength on the subject of aviation insurance, Generali Sigorta insured the planes of Civil Aviation School of Anadolu University.

23. Generali Sigorta in social networks
Generali Sigorta’s renewed website now offers its users a platform that enables access to social networks. Generali Sigorta also opened Facebook and Twitter pages.

24. Işık Sigorta agents in holy lands
Agents of Işık Sigorta who were awarded umrah visit said they were extremely satisfied with the collective visit to the holy lands together with the executives of the Company and that they hoped there would be new campaigns with umrah prize in the future.

25. Alpay Erdem, stand-up artist, writer and cartoonist of Uykusuz Magazine: Humorist is like a child, and you can not deal with a child!
Alpay Erdem said it was very important for one to be able to mock with himself and bear criticism, and he underlines the importance and beauty of humor in that aspect adding that, “humorists are like children and you can not deal with children!”

26. Even giants of the world announces loss
First quarter financial results of 2011 are being announced. Giant companies of the world have started to announce losses one after the other due to the fallouts from the disaster in Japan.

27. Number of the suspicious case reports rise by 24% in the US
There has been an increase of 24 percent in the number of suspicious insurance cases in the US since 2008.

28. Allianz family: ‘We are One and with you from ‘A’ to ‘Z’”
Allianz 2011 Agents Meeting was held at Antalya Adam & Eve Hotel between May 12 and 15. Agents meeting which brought together business, holiday and entertainment also contributed to the personal development its gusts. 

29. BES funds outpace inflation
BES funds which earned 9.2 percent on average in 2010 outpaced inflation rate (6.4 percent) by 2.8 percentage points. Highest earning rate came from stock-weighted funds with 25.4 percent, followed by balanced funds (11.8 percent) and flexible funds (10.9 percent). 

30. Insurance Summit, ‘Turkey Meets Insurance Model with Foreign Insurers
During the Insurance Summit held in Istanbul between May 23 and 24, Turkey’s Insurance Model was introduced to foreign insurance professionals. The Summit was participated by a high number of insurers from many countries as well the officials and executives from Treasury Undersecretariat, Union of Chambers and Commodity Exchanges of Turkey (TOBB) and Turkish industry.

31. Secret heroes of customer satisfaction
Supplier companies, providing services to the insurance companies at times of damages especially, are insurance companies’ biggest supporters with their services that answer diverse needs. Secret heroes behind the satisfaction of the insured both fuel insurance companies’ growth and create their own market.

32. AssistLine Deputy General Manager Serdar Tufan: “We will be one step ahead of the industry thanks to our boutique service approach”
Tufan said they wished to be at the forefront of the industry in all services, adding that “AssistLine’s biggest accomplishment has been to introduce boutique service approach to the insurance industry”.

33. Tur Assist General Manager Güven Aykaç: “Our services are vital in satisfying the insured”
Aytaç said that one-to-one contact between insurance companies and their customers was made possible by the assistance services, and added that “our services have a vital place in ensuring the insured’s satisfaction”.

34. Mondial Assistans CEO Rasim Topuz: “We are with the insured on 7/24”
Topuz said that, “What counted on the part of the insurance companies during 90s was whether or not they really compensated the damage, but starting with 2000s, doing this within the shortest time has become very important. We need to be by the side of the insured all the time and not only at times of damage.”

35. Europ Assistance CEO Stefano Sarti: “We see insurance companies as our business partners”
Sarti said that, “We believe in partnership rather than customer-supplier relationship. This is how Europ Assistance fostered its relations with insurance companies over long years”.

36. Dodeko Hasar Onarım General Manager Merter Demirdelen: “Damage-repair business has proven its proficiency”
Demirdelen underlined that damage-repair business has proven its proficiency, “Expectations have now focused on insured’s satisfaction as well as on offering maximum benefit to the insurance company”.

37. Medline Manager in Charge of Insurance Industry Uğur Kılaf: “Cost advantages to the insurance companies”
Kılaf said, “We settle 40 percent of the cases on-the-spot and heal the insured without any need for going to a health institution”. Kılaf added that this situation brought cost advantages to the insurance companies.

38. A city out of present: MARDİN
Mardin has the most characteristic urban architecture in our country, a nice Mesopotamia view, its stone houses, narrow streets and its structure that still protects the traces of the ancient civilizations; so it deserves to be at the top of the visit list.

39. DASK visits Simav
Turkish Catastrophe Insurance Pool (DASK) Chairman Selamet Yazıcı, DASK General Coordinator and Eureko Sigorta Deputy General Manager İsmet Güngör visited Simav town of Kütahya which was the epicenter of an earthquake weighing 5.9 in Richter scale that hit the region on May 19.

40. First step to the solution of traffic stalemate: DIRECT COMPENSATION SYSTEM
It is provided that burden of the damages and the overhead costs would be reduced by the launch of “Direct Compensation System in Traffic Insurance” which the Association is currently working on. This would also gratify the insured by fuelling the customer satisfaction and loyalty as the customers receive their payments directly from their insurance companies.

41. Deputy Secretary General of TSRŞB (Association of the Insurance and Reinsurance companies of Turkey) Murat Dişçi: Direct compensation will increase the customer satisfaction
Dişçi said that the direct compensation system would increase the quality of the insurance service offered and the customer satisfaction. 

42. Deputy General Manager of Anadolu Sigorta: The competition will take place in the service field with the new system.
Oğuz said that: “ The insurance company who pays the damage of his insured, can charge the damage later to the offending party’s insurance company.”

43. Allianz Operations Director Tolga Gürkan: Revision will be necessary at the existing damage management systems.
Gürkan said that it would be true to plan this arrangement by taking the opinion of the sector and by considering all the advantages and disadvantages.

44. Uğur Özer, Deputy General Manager of Generali Sigorta: Fraud can’t be avoided.
Özer said that if the insured would directly demand his damage to his own insurance company this would be effective to increase the satisfaction but added that he was not sure if it would be useful to control the fraud.

45. TSEV continues to work on professional competence.
At the workshop organized on 19 April 2011 by TSEV the draft profession standards of “Underwriter” and “Damage/Compensation Responsible” have been discussed.

46. Assistance services are very attractive for the citizens.
This month at the television program “Sektör Kahvesi” we asked to the citizens their opinions about assistance services which are one of the critical services of the insurance companies.